Think of onboarding Nova as onboarding a new team member.
1. Go to Train Your Custom Nova | Launched.
2. The first step is to train Nova on what makes your business unique. This will help Nova personalise her messaging and effectively communicate your company’s value proposition. Training is at a central level so that all users benefit from the knowledge. Think of onboarding Nova as onboarding a new team member who supports everyone. Provide her with key documents, such as:
Company Overview (history, mission, values, products/services).
Sales & Marketing Collateral (presentations, case studies, ICPs).
Brand Guidelines (logo, colors, tone of voice).
Sales Transcripts (examples of conversations).
Competitor Analysis.
Pricing Information.
3. Use Fine Tune Your Custom Nova | Launched to ask her questions to understand what she’s learned. You can Fine Tune any points for refinement by using the term Remember and then a sentence about your feedback on what to improve or store in her long memory.
4. Track progress in Monitor Nova's learning progress | Launched to see Nova's key learnings in a centralised location and provide updates in the future for newer released document versions. For example you have a new product release so the product document v2 is the updated version.